Frequently Asked Questions

 

Clients should notify us of the wired amount and the name of the sender. We will verify with our bank, confirm with the client, provide a relevant invoice with detail.

If requested, we can also issue a local tax invoice and send it to you.

Below are the instructions on how to pay 'Excellante Korea' using the PayPal website or the PayPal app installed on the smartphone:

1. PayPal (www.paypal.com or PayPal App): Dashboard or Activity -> Recent activity -> ELECTRIC BILL -> Send Payment -> Send
2. PayPal (www.paypal.com or PayPal App): Dashboard or Activity -> Recent activity -> ONLINE PURCHASE -> Select payment method (PayPal or Credit Card) -> Complete Purchase
3.  If you don't have a PayPal account, you will receive a PayPal email invoice to pay through PayPal. Simply click on the PayPal link in the PayPal email invoice and follow the provided instructions.

For further details, please refer to the following PayPal website link.

• How do I pay a money request or invoice? | PayPal KR
• Link: https://www.paypal.com/kr/cshelp/article/how-do-i-pay-a-money-request-or-invoice-help316

Additionally, you can consult the help guide video (HELP-316-Desktop-PPO.mp4) available for download from the PayPal website (www.paypal.com) or ask us.